A well prepared and informed transport team is a safe team. To assure that our transport Guides are well informed and prepared for each transport it is important that we have extensive and thorough background information on the Teen we are to transport. This information is important as we will be spending, in a majority of cases, many hours together and will be engaged in conversations, and gives our Guides needed information on what topics of conversation to either avoid or engage in with the teen during a transport.
This information will also assist the guides in understanding and evaluating what may trigger inappropriate behavior in the teen. The information will also be used to effectively observe for medical or emotional problems.
"I am so grateful that USA Guides Inc. was recommended to me when my husband and I decided to send our son Matt to Eagles Nest School. Your guidance on the phone during my initial contact was very helpful, you were patient and answered all my questions. When Ron Buck contacted me I received the same professionalism that I received from you. Ron was very helpful in making me feel comfortable about Matt's transportation to the school. When Ron and Robert arrived at our home their calm demeanor helped my feel less nervous. Matt did show some resistance upon leaving the house, but the situation was handled quickly. When Ron called me from the plane he assured me that Matt was OK, he calmed down in the car and everything was going smoothly. After Matt arrived at Eagles Nest Ron again called me to give me more details of the trip. I appreciated his report and felt relieved that Matt was with two men with compassion and understanding. I think that both Ron and Robert made a difficult situation more comfortable for Matt. I have nothing but high praise for your company and especially feel that Ron Buck and Robert Skinner are top professionals and would recommend your services to my friends and family. Thank you very much."