A well prepared and informed transport team is a safe team. To assure that our transport Guides are well informed and prepared for each transport it is important that we have extensive and thorough background information on the Teen we are to transport. This information is important as we will be spending, in a majority of cases, many hours together and will be engaged in conversations, and gives our Guides needed information on what topics of conversation to either avoid or engage in with the teen during a transport.
This information will also assist the guides in understanding and evaluating what may trigger inappropriate behavior in the teen. The information will also be used to effectively observe for medical or emotional problems.
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"It all went so smoothly....I must have rehearsed what I was going to say to her 100 times....and the support of the guides was such a safety net....they are a great team. You were right about waking her up too...of course. Its hard to picture the process until you have done it once. If you have a chance to redo the video I think it would helpful to have the child at least talking and expressing and a much more audible script of what the mom says. This would allay a lot more fear.
I will be sure to recommend you to others who need you. If you need anyone to call me who wants references feel free to use my name and give them my home phone."